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11 August 2021

Account Executive










The Role

We are looking for an Account Executive in our Retail team to support the day-to-day delivery of client accounts, assisting in the effective implementation of all projects and the meeting of client expectations. Key responsibilities include handling projects both on and offline, reporting on a daily basis to the relevant AM/SAM/AD and when called upon, attend client meetings with other members of the client services team.


Key Accountabilities

  • Receive and understand project briefs from Account Management team (i.e. Account Director or Account Manager) or directly from clients
  • Assist in providing market information and other data necessary to address client briefs/projects
  • Manage your support function day-to-day for all projects e.g. sourcing/contacting third parties/obtaining quotations
  • Develop creative appreciation and understanding
  • Prepare timing plans/budgets when required
  • Assist in the briefing of internal and external resources as required e.g. design, artwork, digital, print, photography etc.
  • Prepare draft copy as and when required
  • Prepare status reports for clients and internal meetings as and when required
  • Develop an understanding of your clients’ business and sectors and stay abreast of competitor activity
  • Maintain all filing systems/processes and ensure clarity on projects for use by colleagues and team members
  • Ensure a consistently high level of service for clients
  • Understand and deliver on specific client SLAs which may differ to the company’s standard business SLAs
  • Ensure all internal administration requirements are met to company standards


Financial Accountability

  • Develop a thorough understanding of the internal financial procedures to enable the preparation of estimates/quotes/purchase orders/billing plans etc.
  • Report to relevant Account Management Team any changes in costs/time/amendments which may impact the client quote
  • Fully understand company and client rate cards and how to execute them on quotes


Skills Required

Specific skills required include:

  • Educated to graduate level preferred
  • Professional Marketing qualification preferred (CIM or IDM)
  • Able to evidence excellent organisational/project management skills plus the ability to multi-task proficiently
  • An understanding of all key areas of marketing communications, including digital, advertising, direct mail, promotion and literature
  • Excellent communication skills, both verbal and written
  • High level of diplomacy and ability to establish and maintain positive working relationships both with clients and within the agency
  • Team player


Other Information

  • The role’s direct reporting line will be to an Account Director, however day-to-day the Account Executive will be required to report to other members of the Account Management Team (Account Manager, Senior Account Manager)
  • The role will be appointed to a selected group of Accounts and may also work with other Account Teams as well as support new business opportunities, such as tenders and pitch submissions as and when required.
  • The role may be required to attend client meetings or events off-site from time to time
  • The role may be required to work outside of normal working hours, when client work demands it (e.g. events), with sufficient notice being given

Does this sound like you?

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