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16 September 2021

Senior PR Account Manager





Leeds or Sheffield




Dependant on Experience

The Role

As a Senior Account Manager, you will be the primary point of contact for clients you manage, whilst overseeing a group of more junior team members and account teams to ensure work is of a high standard and monthly KPIs are met consistently.

You will lead and oversee all campaign and content development and execution, as well as day-to-day press office and admin tasks, liaising with other internal teams and departments where needed to deliver work that is in line with client expectations.

You will directly line manage the more junior team members, delivering support to their clients, deliver training and mentorship and be a point of escalation for the team members for all aspects of the work and their clients.


Key Accountabilities

  • Independently manage all activity for a range of key clients to ensure timely delivery of quality work
  • You manage all day-to-day client communications alongside your managers & execs, knowing when to escalate if needed
  • Reviewing and approving all work from your team across all account prior to going live
  • Developing creative campaign and content ideas that are on brief for your client and pulling these into detailed proposals, with details on costs where needed
  • Keep an accurate record of progress against monthly and quarterly KPIs on your accounts whilst ensuring processes are in place for your team to achieve the same
  • Support on media promotion where needed by providing suggestions on relevant contacts/publications and alternative angles for content when needed
  • Proactively seek out upsell opportunities and work with your Head Of to capitalise on these
  • You lead planning and execution of client calls and meetings including weekly status calls, monthly meetings and quarterly reviews
  • You accurately manage budget and resource on your accounts and across the team, supporting where necessary
  • You have a good understanding of SEO best practice, link building, and the tools we use to support this, including AhRefs, Moz, Search Metrics and Google Analytics 
  • You manage all client and internal admin accurately and in a timely manner
  • Implement and deliver weekly 121s and ensure personal development plans are in place for your team
  • Lead and manage your account teams, delegating responsibilities appropriately to deliver quality work in a timely manner
  • Nurture client relationships, supporting your Head Of on growing accounts and securing upsell opportunities, whilst maintaining excellent client relationships
  • Regularly measure work and activity against the client’s strategy and provide suggestions on how work may be changed or improved
  • Support on new business opportunities where relevant, including pitch development and attendance alongside your Head Of when needed
  • Identify training needs and opportunities for those you line manage
  • Contribute to Jaywing’s marketing efforts i.e. blog and social media content
  • Proactively seek opportunities for your own self-development and share your learnings with the department
  • Contribute to internal training, including hosting workshops and creating training documents or processes
  • Translate SEO briefs into effective campaigns for your clients
  • Champion creativity on your accounts, not being afraid to push forward bold and brave new ideas or tactics


Skill Required

  • An ambitious and driven go-getter.
  • Experience managing team members and workloads.
  • Experience managing clients.
  • Strong knowledge of the media landscape and the ability to confidently pitch stories to the media.
  • Able to discuss a broad range of topics relating to PR, SEO, and Social Media.
  • Excellent project management skills with strong organisational and planning skills.
  • Exceptional written, verbal and presentation skills.

Does this sound like you?

Please fill out your details and upload your CV and covering letter below.



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