Account Director

Our Account Directors are a real driving force behind the client accounts their teams manage, and this role  presents an opportunity to work with some of the biggest brand names in the business! As well as having the chance to work on full 360° marketing campaigns, you will be expected to gain the respect and trust of your client and colleagues through your phenomenal interpersonal skills, organisational brilliance, strategic thinking, and leadership. Working closely alongside your Group Account Director, you will develop opportunities to help grow the account by being our internal “performance” expert and their agency lynchpin. 

Sound appealing? Then you could be the one we’re looking for to join our vibrant, supportive team. You will be a member of our client teams, managed by the Client Services Director but will report to a Group Account Director on a day-to-day basis. You will also enjoy plenty of support from the whole team, including creatives, developers, strategists, data scientists and media performance specialists. 

Key accountabilities

Essential skills will include (but not be limited to!): 

• Previous experience working within a digital agency (or client-side) - You’ll be used to managing channel strategies and liaising with performance channel experts to drive strong performance against KPIs and manage the client on this journey. You will have a strong understanding and proven experience managing paid and organic media channels enabling you to have high level strategic conversations with clients across Paid Search, Organic, CRO, Paid Social & Programmatic. 
• Crafting customer journeys and the right actions - You understand the impacts that can be made by having a strategic funnel, and tactical actions that happen at the right time and in the right channel. On top of that, you’ll have the appetite to grow and develop your cross-channel marketing knowledge. 
• An interest in the bigger picture – you will continually look for new ways to push client performance to the next level. This could be by challenging budget splits, suggesting new channels, optimising creative and landing pages but most importantly you never just accept the status quo.  

• Strong evidence of building relationships with clients, suppliers, and colleagues - Our Account Directors are critical to the success of our client/agency relationship. We count on you to be seen as a strategic adviser, trusted colleague and vital to them achieving their business goals with Jaywing.  
• Revenue growth – Able to take financial responsibility for the portfolio delivery against target and with clear sales plans that enable us to meet our higher level Jaywing growth targets by spotting opportunities within your portfolio and effectively selling services when appropriate.  
• A natural organiser - You’ll be expected to juggle multiple projects as well as handle client and internal demands. Plus, you get the chance to manage a team of SAM/AM’s and AE’s, while also coordinating a talented internal team. It’s your duty to ensure the client’s needs are met and expectations are exceeded. 
• Great management and people skills – Your personality will flex from brainstorming ideas with the internal team, interpreting briefs, and having high-level strategic conversations with clients as well as managing a team of 2/3. Teamwork will be key to delivering the best results for our clients.  
• Confident in presenting – From training to your team or delivering a presentation directly to your clients and team on trends, competitors, or results, you’ll have some PowerPoint wizardry and presentation experience under your belt. 

• A head for data – Whether it’s evaluating a spike in a client’s results or understanding the reasons behind a lack of interactions, your naturally inquisitive nature will be spotting potential opportunities to put our data science experts to work. 
• Not afraid to speak up - You will be used to brainstorming fresh, engaging ideas among internal teams and challenge the client, and third-party stakeholders, intelligently against their own ideas and requests. 

Why work at Jaywing?

Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa. 
 
With clients spanning Pepsi Max, Hallmark, Fiskars, First Direct, Castrol, and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we’ve amassed over the years. 

Where?

With an HQ in the centre of Sheffield, and a stunning new office 15 mins walk from Leeds train station,  we’re happy for you to select the office that’s best for you. 

We’d expect you to be in the office 3 days per week – flexible dependent on client and internal diary demands!  

For more information or to arrange an informal chat, email Dom Fletcher ([email protected]) or apply below

No recruitment agencies please.